Conference Proceedings

International Conference on Advances in Computer and Information Technology - ACIT 2013

The Impact of Quality Factors of Web-based Information System on the Employee Task Performance: A Pilot Study

Author(s) : AHMAD SUHAIMI BAHARUDIN, KAMAL M. H. ALHENDAWI

Abstract

In the recent years, evaluating the effectiveness of Web-based Information System (WBIS) is increasingly needed as it highly contributes to organizations, particularly on the employee task performance. This study is one of the fewest in Palestine in the field of WBIS assessment in which the effectiveness of WBIS is conceptualized and assessed in terms of employee task performance. It aims at investigating the effects of quality factors: service quality and information quality on the employee task performance. The data of the pilot study is collected from 39 of WBIS users in UNRWA. In the context of statistical inferential and analytical tests, correlation and regression analysis are used to analyze the data. The findings indicate that there are strong correlations between service quality, information quality and employee performance. Also, the findings indicate there are significant relationships between study factors. Therefore, it is expected that this study would contribute to empirical studies in the field of information system assessment.

Conference Title : International Conference on Advances in Computer and Information Technology - ACIT 2013
Conference Date(s) : May 04-05, 2013
Place : Hotel Shangri-La, Kuala Lumpur, Malaysia
No fo Author(s) : 2
DOI : 10.15224/978-981-07-6261-2-06
Page(s) : 28 - 32
Electronic ISBN : 978-981-07-6261-2
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